[Resolved]  Delhivery / Ssn Logistics — pickup and refund

Address:700039

Delhivery was supposed to pick up a damaged product for return so that i could get a refund from seller website nykaa. Return was initiated on 21st october. But, even after 9 days there is no pick-up. Courier tracking shows remarks as 'consignee unavailable' for 26th october which is absolute rubbish. 26th october i was at home all day and nobody called or came for pickup. There is no communication from delhivery regarding this.
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Dec 11, 2018
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
Delhivery Customer Care's response
Hi,

We apologize for the delay in picking up your shipment. Please share us the AWB number, so that we can take this forward and resolve the issue at the earliest.

Thanks & Regards,
Team Delhivery
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