[Resolved] Delhivery / Ssn Logistics — return and refund

RishuGarg

from Noida, Uttar Pradesh

Address:

201301

I ordered a gown from gownholic.com but i got two saree which is of cheap quality.. I want to return the product but getting no response from their side.. They are fraud.. Order id is 4143925 and reference id is 49598.. Please refund my money back i. E. 855 rs. I tried to contact the seller so many times but they are not responding.. Please take a strict action against them as they are cheating the customers.. Request you to help and provide the refund to me

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Nov 9, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

Delhivery Customer Care's response Hi,

Delhivery is a logistic partner to your merchant. Please connect with your merchant for any product related/ Return related / Refund related request.

Thanks,
Team Delhivery

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Comments

Rehana Saifi

I am not orderd anything from this online app. But i received a cloth. Its quality is very poor..-. Now i want to return on or before get the refund plz

Rehana Saifi's reply, Sep 17, 2018

Yes