[Resolved] Delhivery / Ssn Logistics — rude and misbehavior from courier person - red alert - awb no:[protected] | |||
Recently i had ordered product from filpkart, the person from delhivery had called me from [protected] and informed stating given postal address is non serviceable area hence, some one need to collect from the office which is 12km away from my residing place. And threaten me, if i fail to collect, he will end up by cancelling the product. He was very rude in behavior and impolite with the customer's. When i said that i might complain to authority, he replied, please go head and complain i knew how to deal with these. He had challenged me that he will cancel the product and he had did the same. If company has these type of employee i am sure that it will damage your reputation for sure. Awb no:[protected] Secondly when i tried to call your delhivery customer care no.. None of the no is correct. Kindly verify all the no which is available in the google to help the customers, i had send multiple mailers, commented in social medial but i have not received any response from any one finally i am reaching you. Was this information helpful? | |||
Nov 25, 2018 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Oct 25, 2018 Delhivery Customer Care's response Hi, We are very sorry for the experience you had to go through. We have escalated your issue to the concerned team and look forward to resolve it at the earliest. Thank you for sharing the field executive's number and the detailed incident. This will help us to identify and eliminate scopes that defame our brand value. Thanks & Regards, Team Delhivery | |||
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