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[Resolved]  Delhivery / Ssn Logistics — the executive assigned

Hi,
There is a parcel to be picked by shein - the executive has made no contact or effort to take it - keeps cancelling the pick up also never answers the calls. This has happened twice with the same executive a couple of times now.
Sharing the executive’s number - [protected]

Please arrange for an alternate person for delivery.
the executive assigned
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Complaint marked as Resolved Mar 8, 2019

Complaint Status


[Feb 01, 2019] Delhivery customer support has been notified about the posted complaint.
Verified Support
Delhivery Customer Care's response Feb 01, 2019 Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will keep a track on your complaint in order to close it at the earliest.

Thanks & Regards,
Team Delhivery
Complaint comments  2 Comments     Updated: ShareTweet

Comments

I am order a smart bracelet but delivery is a watch, please return this product
Thanks Delhivery

Azad Kumar Yadav's reply, Feb 1, 2019
I am order a smart bracelet but delivery is a watch please return this product thank delhivery
I received a mobile parcel through COD process.The phone is not working for the second day itself.The dealer is not responding properly and then he blocks me.I paid 14000 rs to the delhivery courier agent.Now I can't able to reach any of the m.Please help me to resolve this issue.

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