[Resolved]  Delhivery / Ssn Logistics — unprofessional delivery of tracking no.[protected]

Address:

New Delhi, Delhi, 110048

There was a delivery of shoes from clark which i had ordered from their website.

Today during the delivery of consignment the delivery man seemed to be in much hurry. Since this was a cash on delivery, the house keeper first confirmed with the owner for taking the delivery and about paying him which of course took 5-6 minutes.in mean time delivery guy rang house bell for 25-30 times and when the house keeper asked him to not do the same, he started abusing him for delay.

The house keeper due to this spoke to me and i asked him to return the package due to very unprofessional behavior. Upon which he further threatened him in unacceptable language.

There was no earlier communication either from clarks or delivery man that delivery is supposed to be done today. I am stunned with such kind of people being kept as delivery man who dont have basic hygiene in courtesy and patience.

Delivery needs to deep dive and check for such unprofessional behavior immediately.

Resolution intended : 01. Strict action against the delivery guy involved & apology.
02. Resend the item by some other delivery guy who is courteous.