Delhivery — Urgent Medicines not delivered

It has been a long time that I have not received the courier from delhivery courier. The courier contains a medicines which are urgent and till now not received. They don't even have a phone number to call and it's a worst courier service I have ever seen. They don't reply to the emails also. This is not the first time. Everytime there delivery service is delayed and worst.
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    +91 12 4671 9500
    +91 12 4471 8919
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    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
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