[Resolved] Dell — Dell - Back To College Offer Fraud

tbhanumurali

from Mumbai, Maharashtra

Address:

East Godavari, Andhra Pradesh

I bought laptop of Dell inspiron i3 and opted for Back to college offer too by paying extra amount. After a month I received my earphones and a mail regarding the extended warranty. Also I got an SMS of the levis e-gift card of MyGyftr worth Rs.1500 with the details of my voucher which was valid till 31May, 2015. Today when I checked the e-gift card on the website of mygyftr, It said that the voucher has already been used on leviswebshop. I am shocked. This is ridiculous! I haven't used this voucher and was hoping to do so for some special occasion and i get toknow that the voucher wont work because somebody used it. I want the complete details of the voucher used, who used it and every other detail. I did not expect a company like Dell to be so unfair to its customers. Now I wonder if I will get the extended warranty benefits too. My coupon No. of levis is [protected]

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Complaint marked as Resolved

im very happy because my vocher is accepted at levis store rajahmundry, andhra pradesh. so dont worry about the status in d website.just go to ur nearst levis store at claim ur vocher. my vocher is accepted.but we have do minimum purchase of Rs.2500/-the minimum purchase. it is not mentioned in the mail but levis store owners are said to me to do minimum purchase then only they will claim e vocher. I did shoping of Rs.3100/- they accepted my e vocher of Rs.1500/- so dont worry about the status in d website.just go to ur nearst levis store at claim ur vocher.

Dell India customer support has been notified about the posted complaint.

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Comments

tbhanumurali

from Mumbai, Maharashtra

dear friends
im very happy because my vocher is accepted at levis store rajahmundry, andhra pradesh.

so dmy vocher is accepted.but we have do minimum purchase of Rs.2500/-the minimum purchase is not mentioned in the mail but levis store owners are said to me to do minimum purchase then only they will claim e vocher.I did shoping of Rs.3100/- they accepted my e vocher of Rs.1500/-

so dont worry about the status in d website.just go to ur nearst levis store at claim ur vocher.