Dell India — alienware 15 r2 faults

Address:

Pune, Maharashtra, 411015

I purchased dell alienware 15 r2 by paying 157000 rs. For 3 years there were very small issues once the warranty is over i purchased another year of warranty & after that, all the problem begins. I attended almost 30 plus executive calls, a long mail trail, visited service center 10 times, engineer visited my home 6 times. My laptop opened almost 15 times. This laptop is having complex hardware, so to open it a highly skillful person required. These are the list of hardware changed, 2 times the motherboard changed, 3 times the battery changed, 3 times d port changed, keyboard changed but still issue is there. My laptop was in the service center for 2 months. No proper solution is given from dell. Why these big earning corporate companies don't care about customer issues?