Dell India — back to college offers

Address:	625005
Website:	www.compuindia.com

I have purchased a dell desktop during july 2018 on back to college offer. First they took one week to update me the order status. So i was not able to register for cashback as per the offer condition (Without invoice number we can't register)

After that i've received the invoice and the computer. When i contacted them for the cash back offer, they asked me to contact different phone numbers and emails. After 4 months of follow-up, they end up saying that the offer is applicable for emi purchase only. Their terms and conditions did not say that.

I've send their own terms and conditions document supporting my claim. But they keep repeating the same. I am made to feel cheated and traumatized following up with them. My order number is[protected].

I request other consumers to be aware of this and make a good decision.

Thanks a lot.