Dell India — Cheating with customer

Dear sir I brought a new Laptop from laptop
Seller when I complent with customer care
I received a mail which newly laptop already
used by a customer
Any laptop open with the help of e mail I'd
In massage customer Name is Important
But when I went to seller than he not replace neither give me refund price amount
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Hey, we are saddened to read about this. Kindly reach out to our support team Dell Cares via Twitter DM so that they can look into it and assist you with the way forward.

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