Dell India — DELL has cheated by giving worst laptop

Address:https://www.dellstore.com/dell-gaming-g15-5510-laptop-d560534win9b.html#ratings_section

Hi,

DELL have cheated me by giving me this worst laptop. .I Just Bought this laptop on 12th July 2021,
And got got the delivery on today, 16th July 2021. pls find the below link for the laptop,

https://www.dellstore.com/dell-gaming-g15-5510-laptop-d560534win9b.html#ratings_...

The Laptop was too hot while I was setting Windows for the 1st time.. Could not even Put the laptop on my lap.. Also the battery is getting drained so fast, while I am only sending mail and writing reviews. 20 % of battery drain within 30 minutes... I have spent ₹99, 990.00 for this laptop and all total I have paid ₹1, 05, 989.00 .. Very bad Experience . Dell Ruined my all Money... Dell Is taking 1lakh for this worst laptop.. Also while Charging the charger, Adapter and the laptop is getting so hot it is very tough to work on it...Picture quality is also very bad.. All keys on keyboard are very bad contrast, I could not even work 1and half hour continuously..
Before buying the laptop I had spoken with several DELL Customer care executives, they have told me this laptop is very good for me, I can work on it more than 10 to 12 hrs with no issue. Also while advertising about this laptop dell has shown many good things about this laptop.. But after baying this laptop I learned that all are lies..

.I want a refund for this laptop. And kindly return this laptop..

Amitava Bhattacharya.
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Jul 18, 2021
Updated by AmitavaBhattacharya
Kindly find the Bill and Invoice..
Invoice No.: S[protected]

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