Address: | Mumbai City, Maharashtra |
While buying the dell machine i was told that the memory can be expandable. I bought a dell machine in 2014 with 8gb ram. The dell support application which runs on the laptop also shows 8gb, supported 16gb.
On getting a memory error i contacted dell several times and in the process also asked for an upgrade. I was told that a new motherboard has to be purchased as the memory chips are built on the mother board, and i cannot upgrade to 16gb.
I would like to ask dell as to why they take customers for a ride while purchasing laptops. I also want to know why the support software shows supported 16gb. Was this information helpful? |
Post your Comment