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[Resolved] Dell India — Dell Latitude 3510
My laptop model is Latitude 3510(SR Number : [protected]). I have given a complaint regarding the battery is not being charged on 19th of November, 2020. A technician has visited my place to resolve the problem on 21st November 2020. The technician is so rude and negligent that he didn't even checked if the adapter is working properly or not after he replaced it. He didn't bothered to check the battery despite so many requests and he left the place immediately without providing me the solution. It is so sad that a company like Dell has has such worst technicians who don't bother about to check if the problem is resolved or not and behave so rudely with the customer. Please resolve my problem ASAP.
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Dec 1, 2020Complaint marked as Resolved
The company technical support executive has resolved the problem by accessing the system remotely.