[Resolved] Dell India — dell monitor (dell s2216h) not working

 
2 Reviews
India
 nur007.islam
Respected sir/madam,

I bought a dell monitor (Model - s2216h) form eastern logica infoway ltd at[protected]. My monitor is coming under the dell warranty coverage. I am getting issue regarding monitor display. I have swap my dell monitor with another pc (Cpu) & monitor. The other monitor is working fine with my pc (Cpu) but my dell monitor is not working with other pc. I have also change the vga cable, but same problem was persist. I have called dell customer service support team but they were unable to solve the issue. The service request no is:[protected]. I have asked the customer care executive to send engineer for support but they denied and they are also denying to replace the monitor.
I am requesting you to take action as soon as possible. I have attached all the require documents along with complaint.

dell monitor (dell s2216h) not working
dell monitor (dell s2216h) not working
dell monitor (dell s2216h) not working
dell monitor (dell s2216h) not working
Complaint marked as Resolved 2019-11-13 11:24:59
Monitor has been replaced by Dell. Thanks!!

Complaint Status


[Aug 01, 2017] Dell India customer support has been notified about the posted complaint.
Updated by nur007.islam Aug 02, 2017
I didn't get any call from Dell yet.
Updated by nur007.islam Aug 02, 2017
Very poor support!!!
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I had purchased a laptop on 16 August 2016 with 1 year warranty when i check it online it show till june 2016 only 7 month. For more detail please see attached image I had called Capital Electronics many times but no response. Capital Electronics 14/4, Gariahat Road, Kolkata 19. I hope here i can resolve my complaint. Thanking you Dola Karmakar.

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    Dell India - dell monitor (dell s2216h) not working