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[Resolved]  Dell India — Faulty dell laptop

Dell customer support
Grievance Details I ordered a Dell laptop through Flipkart in July 2021...from the beginning there is issue with internet connectivity..I tried to solve it by running troubleshoot and updated drivers..but still it didn't connect to internet..I called dell customer care but they said it's impossible for them to send a technician..if you can't send a technician and can't provide service what is the use of selling dell laptop.. didn't expect such a pathetic service from Dell support..I lost almost 57125 rs
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Dec 28, 2021
Complaint marked as Resolved 
Dec 22, 2021
Updated by Dr Anand kumar
Dell customer support
Grievance Details I ordered a Dell laptop through Flipkart in July 2021...from the beginning there is issue with internet connectivity..I tried to solve it by running troubleshoot and updated drivers..but still it didn't connect to internet..I called dell customer care but they said it's impossible for them to send a technician..if you can't send a technician and can't provide service what is the use of selling dell laptop.. didn't expect such a pathetic service from Dell support..I lost almost 57125 rs
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We don't want you to feel this way, Anand. Kindly connect with our support team, Dell Cares, via Twitter DM and elaborate on your concern. Rest assured, they will look into the same and assist you ahead.
Dr Anand kumar's [Complaint's author] reply, Dec 22, 2021
I called multiple times...they tried resolving my laptop through phone call..but same issue repeating again and again..I asked to send technician to resolve issue ..but no response from Dell support..I never suggest anyone to buy your products 🙏🙏
We understand your concern and are here to help you. As requested earlier, kindly drop in a DM on our @Dell_IN Twitter handle so that this can be taken care of.

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