[Resolved]  Dell India — Harassment, Cheating & Unfair Trade practice by DELL India/ ST Computers

Address:Chandigarh, Punjab, 160022
Website:www.dell.co.in

Issue of Warranty not understood by you ( DELL India)/ wrong done by dealer ST Computers at Chandigarh
Thanks for your reply/ mail. It appears to me you have not understood the real issue.
The line of action suggested by you through the online 'link'sent to me is concerning transfer of ownership/ or to other name .
It is not related to me.
Please look into the following facts ---
1. I purchased a brand new Dell System ( Laptop ) with service tag 6p5x832 ( photocopy of dealer Invoice enclosed for your reference ),
in the name of my son Siddharth Gupta, from an exclusive Dell store at Chandigarh.
2. Company's dealer/ Dell people update Warranty on this product in some other name. ( I fail to understand, why it was done and by whom )
3. I just want a correction of this error, which was committed from Dell people/ Dell Exclusive store.
4. the other reason seems to me could be that your dealer has given me a second hand product, which was earlier purchased in some other name.
5. Now it is your duty to investigate the details for this blunder committed at your end/ or by your person.
6. Important : If this issue is not resolved at the earliest, by updating the Warranty in the correct name as Siddharth Gupta, and extend it for 2 years under the Back to College offer, I will left with no other option than to highlight it in print/ digital media,
and also report the matter to -- 1.National Consumer Forum 2. Consumer Court, at Chandigarh,
under 'Cheating & Unfair Trade Practice'.

Dr.Vishal Gupta ( Retd. College Principal )
Mobile No. [protected]
+1 photos
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Sep 11, 2016
Complaint marked as Resolved 
thanks. to Consumercomplaints.in for your help. Complaint solved by Dell people. after your support.
Dell India customer support has been notified about the posted complaint.
Aug 25, 2016
Updated by cc1131
Needful not done so far by Dell company/ dealer'
kindly forward my complaint to both of them
Sep 01, 2016
Updated by cc1131
needful not done, customer care very slow. warranty under 'Dell back to college offer 'not extended till date.
Sep 11, 2016
Updated by cc1131
thanks. to https://www.consumercomplaints.in for your help. Complaint solved by Dell people.
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