Dell India — Issue of whole system lagging in dell 15-3555

Website:www.consumercomplaints.in/new_complaint

This is in refernce to the trailing case case #[protected] || connection with dell international private limited
there are certain points but for understanding whole case i want to draw the kind attention for material things firstly
1 - time waste by dell top consumer head department of approx 2 month by sanjith shetty and gurpreet singh
2- and after 2 month of baseless things here to there and not even know what they are doing it says its not in our assistance to help you further
3 - whose deficiency whose responsibility nobody knows
4- issue is simple for system lacking badly which is
5- but gurpreet singh closed the case many times in consumer forum on the ground that they refund the money in refernce to mother board replacement which is not even a material fact to the issue and what material in this is that your engineer without getting the issue just casually make a statement in writing to replace motherboard
6- this whole incident badly effect my study and now they say it after wasting so much time such a malpractice on every part
7- i also not completed my lecture for june attempt 2022 just 3 days my exam got over
8- treating the consumer as a consumer is such a big thing on every part to resolve
9- only blame game is there sometime to amd sometime to microsoft and so on i assist with amd earlier also and other too everything i mentioned in mail also but only waste my important time

all other conversation with dell officials are hereby send to the persons if anyone needed it for refernce

i only need to be resolved my issue its very late because
i request to the sister concerns to take this matter on a serious note please i have to start my penidng lectures which i wont see bcz of this badly lacking on my laptop
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Hey, we are saddened to read this. Please reach out to our support team Dell Cares via Twitter DM so that they can look into it and assist you further on priority.
Nikhil kumar jhaaa's [Complaint's author] reply, Jun 27, 2022
No reply from companys end they only delaying the process
And for twitter id you are mentioning its only a system genrated revert and no redressal is also there as well as no revert on any side
In that case, could you please share your Service Tag and contact number with us so that we can get this resolved for you?

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