Dell India — keyboard issue in new xps 15

Address:Mysore, Karnataka, 570002

Hi,
The "e" key in my new xps 15, one week old, pops out after every 20 clicks.
The laptop was purchased in the us. I'm at india now.
Date of incident is 22/12/2018 - the second day o[censored]sage.
Kindly provide the required service to repair it. I'm an architect and the laptop is very import for all my work. With the "e" key not functioning its impossible to work. I've temporary placed it back, but it pops out every now and then.
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My product service tag3BDTXN2 is under warranty But the company is not providing me service .They are not providin any heed to me .My pc has been damaged accidently and the company is not giving accidental damage warranty .My warranty can be checked on dell support website.

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