Address: | 713151 | Website: | dell.co in |
Please do not buy a dell laptop.
I bought an alienware 15 1.5 year ago. Everything was ok in the warranty period. After that one fine morning it stopped charging. It showed an error message - adapter type unknown. I bought a new adapter worth 4.6k. But it was of no result. I went to dell authorised service center in kolkata
(Regeneris). They told me that they don't have anything to check my laptop. If another alienware comes to them, they can use the adapter to check my laptop, let alone any other problems.
My question is - if dell does not have any infrastructure to service an alienware, then why they sell it? This is absolutely a company policy to sell only and no responsibility afterwards. Such company should be banned in india. Was this information helpful? |
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