Dell India — Laptop complain pending since jan 2022

Dear sir/ Madam
I have purchase a laptop on 09.10.2021 from Dell outlet in Mulund, in Jan 2022 there was a hinges and overheating issue in the laptop so i called the customer care and registered a complain according to the customer services they told that with in seven days the query will be resolved and when ever i called the customer services they give false commitment, and now its been month still they are says that i will take time, they are not any standby laptop not they are replacing the laptop as its a manufacturing defect, i am not able to do any work and also my job is getting effected and also will not get the salary
Requesting you to please help