Dell India — laptop dell inspiron

Address:

Chennai, Tamil Nadu, 410210

I purchased above laptop in 2017 which is made in china. Express service code [protected]. Laptop battery was not charging hence lodged the complaint. Paid rs.14551 in advance. After technicians visit they said that motherboard to be changed. Paid another rs. 10539 as advance. Person came with motherboard but it was faulty. I have paid rs. 25100 as advance already& my laptop is still not repaired after close to 2 months hampering my work as well as peace of mind. The technician with less experienced as well as substandard parts from reputed co. Like dell is shameful. The laptop got problem in less than 2 yrs speaks the worst quality of dell products. The laptop is very slow in functioning & not to the standard. I want my laptop to be replaced or compensated. I have already paid half the price of laptop as advance without being functional till now. There is no coordinations between their dept. S regarding arrival of parts & visit of technician. I am extremely disappointed with the customer service from dell india. Disgusting.