Dell India — laptop keypad not working

Address:Sysmex India Pvt Ltd. Damji shamji galleria 10th floor Kanjurmarg west, Mumbai City, Maharashtra

Laptop keypad not working
Tried diagnostic test and it is passing
Tried keypad from other laptop same model and it is working.
Keypad need to be replaced under warranty
This lap is under warranty.
It is purchased by sysmex india
My contact no is [protected]
My alternate contact no is [protected]
Please arrange to send engineer with new keypad with prior appointment
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if keyboard is working on notepad or not

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