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Dell India — My Dell G2 15 Laptop is just 1.8 Years old and Battery and Keyboard not working

My Dell G2 15 Laptop is just 1.8 Years old and Battery and Keyboard not working.

I had taken to the service center and was ready to bear the service cost. However, they told this laptop cannot be repaired and is a total waste .

Is this the level of manufacturing do we expect when we have paid 8500Rs for this product.

Its really bad as a customer experience.

Please help me here.
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