Dell India — Payment deducted from account but you can't give response and denied for payment

Address:Mathura, Uttar Pradesh, 281006
Website:Www.compuindia.com

Hi
Actually I made a payment for Dell laptop new inspiron 15 3558 on website www.compuindia.com with consulting with Dell india marketing sales team advisor whose name she tell to me is Ana.
And contact number is [protected].
But amount is deducted for same laptop Rs 28490, and still after some time I will not rcve any confirmation from dell, then I make a call to agent ANA and she denied that they can't rcve any payment.
Please take action on it and give my money back to me or my laptop, otherwise I will file an FIR and also file a complaint in consumer form.
I m very disappointed
My contact no [protected].
Also attach sms pic.
Please reply ASAP
Thanks
Sunil
+1 photos
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