Dell India — product is not working properly

Address:Varanasi, Uttar Pradesh, 221010

Recently i purchased a dell alienware laptop from dells official website... And they are claiming good thermals on the laptop but my laptop is getting too much hot like 100 degrees and when i called them they asked me to try after sometime and they suggested me to buy a cooling pad... After buying so expensive laptop why should i buy a cooling pad... I want my refund
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Comments

My device is showing your device needs to be repaired error code is oxc0000185 my work is delay please give me solution

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3042
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information