Dell India — purchase of a laptop | |||
To: [protected]@dell.com 01 jan 2018 at 23:29 Hi, I request you to forward this mail to the persons concerned so that an immediate action is made effective. I had gone to purchase a dell laptop at srirampore (Dell authorized showroom), hooghly, west bengal, india and after making my choice i was told that a card payment was not acceptable. A two percent extra would be charged if i would pay by my card. The showroom was ready to give me in writing stating that it was the company policy throughout. I could hardly believe what i heard and left the store without the purchase. When our prime minister is trying to make this country minimize its corruption encouraging people to go digital - an authorized showroom of dell gives me this crap and sounded least bothered whether i bought the laptop or not. Moreover, the sales person explained that the percentage wouldn't be charged if i make several swipes, each of less than rs.2000. The selected model would have taken me 21 swipes to save my 2 percent! Possible in india! Could you help? Please? Warm regards, Gautam banerjee. [protected] Was this information helpful? | |||
Dell India customer support has been notified about the posted complaint. | |||
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