[Resolved]  Dell India — Purchase of battery for e5430 dell latitude - fax#4309916 -

Address:	Mumbai City, Maharashtra, 400013
Website:	www.jainampharmaindia.com

Hello

What is the update?

Rgds


Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On fri, jul 1, 2016 at 4:09 pm, sachin sawant wrote:
Yes boss, i hope there is no more confusion,

Plsssssssssssssss expedite,

Ordering one small item is big heck

Rgds

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On fri, jul 1, 2016 at 4:02 pm, wrote:

Dear sir,

Please confirm no formal po will be raised and the order will be processed from this attached seal and sign quote.

Revert ok on this email.


Thanks & regards,
Mohammed arbaaz
Inside product specialist
Dell | after point of sales transactional group (Atg) - spares-commercial, india
Dell truly values and acts on all customer feedback.
Dell truly values customer satisfaction.In case of any feedback, please feel free to write to my manager [protected]@dell.com


From: india_sps_delled4
Sent: tuesday, june 28, 2016 6:47 pm
To: sachin sawant
Cc: india_sps_delled4 ; lagare, yogesh
Subject: purchase of battery for e5430 dell latitude - fax#4309916 -

Dear sir,

Greetings from dell,

I apologies for the delay,

Sir. I have checked with our order processing team for this po. The payment terms have been not activated in our order processing tool. Request you to help me with the pre-payment made details. So that i can process and expetide the order on priority.

Thanks & regards,
Abdul waheed.
Inside sales representative
Dell | atg spares, india ple
Phone #[protected]
Dell truly values and acts on all customer feedback. If you have any comments, suggestions or feedback, please feel free to contact my manager [protected]@dell.com

From: sachin sawant [mailto:[protected]@jainampharma.Co.In]
Sent: monday, june 27, 2016 8:10 pm
To: lagare, yogesh
Cc: india_sps_delled4 ; a, mohammed imran
Subject: re: purchase of battery for e5430 dell latitude

Dear krishna

What is the update of my orders

I am waiting for the delivery time line

Rgds

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On mon, jun 27, 2016 at 1:37 pm, sachin sawant wrote:
Dear yogesh

The case has now been prolonged by ur rep inspite of repeated follow ups and telecon. Seems dell has already done enough business in this financial year hence is ignoring prospective clients like us. Never expected such lapse frm an mnc like dell

Thk u yogesh for this follow up

Rgds
Sachin

On jun 27, 2016 12:51, wrote:
Dear krishna,

Please reply to customer.

Thanks & regards,
Yogesh lagare
Description: description: description: description: description: cid:image004. [protected]@01cb5a52. A267a270
Sales account manager – geo west
Dell international services india pvt ltd
Office:[protected] mobile: +91 [protected]
Customer feedback | how am i doing? Please contact my manager [protected]@dell.com


From: sachin sawant [mailto:[protected]@jainampharma.Co.In]
Sent: friday, june 24, 2016 5:46 pm
To: india_sps_delled4
Cc: lagare, yogesh
Subject: re: purchase of battery for e5430 dell latitude

Dear krishna

Pls respond soon, we havent recd any reply for the past 3 days and the requirement is very urgent as informed earlier

Rgds

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On wed, jun 22, 2016 at 5:13 pm, sachin sawant wrote:
Hi

Pfa as desired and expedite delivery at the earliest to the below address

Jainam pharma (India) private limited
Contact mr sachin
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected] / [protected]

Rgds
Sachin


On wed, jun 22, 2016 at 4:25 pm, wrote:
Dear sir/madam,

Greetings from dell,

Reference: - quotation for service tag: bthhyx1.

This has reference to your enquiry for spares and also installation charges are separate only if required.

Delivery lead time: 3-4 weeks

Warranty: 90 days

All po needs to be in the format attached for swift process of the order.

Please find attached the quotation for your quick reference. We request you to send the below listed documents. This would help us process your order immediately.


1. We would require a scanned copy of this quotation duly signed.
2. A purchase order with reference to this quotation.
3. Road permit (If any) for your location.
4. Complete contact details of the person to whom the order needs to be delivered.
5. Billing and shipping address confirmation.

We thank you once again for choosing dell and looking forward to hear from you. Please feel free to revert to me for any clarifications.

Default lead time will be 3-4 week, depending upon the availability the lead time may change.

Description: description: description: cid:image002. [protected]@01cff393.3852db50

Regards,
Krishna kumar
Description: description: description: cid:image001. [protected]@01cf3e1b.30b681e0
Inside sales representative
Dell | atg spares, india ple
Phone #[protected]
Dell truly values and acts on all customer feedback. If you have any comments, suggestions or feedback, please feel free to contact my manager [protected]@dell.com


From: sachin sawant [mailto:[protected]@jainampharma.Co.In]
Sent: wednesday, june 22, 2016 4:07 pm
To: lagare, yogesh ; kumar9, krishna
Cc: vishal shah
Subject: re: purchase of battery for e5430 dell latitude

Yogesh sir and krishna sir

No reverts till date? Nor any quotes or invoices recd.

Pls treat this very urgent

Waiting...

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On tue, jun 21, 2016 at 5:29 pm, sachin sawant wrote:
Thks yogesh,

Actually i was expecting a concall with mr krishna

Mr krishna request you to do the needful at the earliest since my work is hampered for a long time.

Rgds

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On tue, jun 21, 2016 at 5:20 pm, wrote:
Hi krishna,

Please quote below mail and close the order asap

Thanks & regards,
Yogesh lagare
Description: description: description: description: description: cid:image004. [protected]@01cb5a52. A267a270
Sales account manager – geo west
Dell international services india pvt ltd
Office:[protected] mobile: +91 [protected]
Customer feedback | how am i doing? Please contact my manager [protected]@dell.com


From: sachin sawant [mailto:[protected]@jainampharma.Co.In]
Sent: tuesday, june 21, 2016 4:50 pm
To: lagare, yogesh
Subject: purchase of battery for e5430 dell latitude

Dear yogesh

Pls send your best quotes for replacing the battery for the service tag number bthhyx1

Pls accord top priority.

Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com