Service tag 4P5HXR3
The touchpad of the laptop is not working,
Dell has sent me 3 systems, 1st one is faulty as its heat a lot and its processor fan runs continously. it was replaced somehow after so many calls and conatcts.
2nd system which i have received is having manufacturing issue, it back panel was not properly adjusted, it creates sound while opening, there was hinge problem and back panel is opened,
Somehow, I got the replacement . A lot of time has been wasted.
AGAIN, I RECEIVED A NEW SYSTEM, SERVICE TAG 4P5HXR3, I RECEIVED IT 2 DAYS AGO ONLY,
I UPDATED IT BIOS AND ALL THE DRIVERS,
NOW, WHAT HAPPENED IS THAT IT TOUCHPAD HAS STOPPED WORKING TODAY. I HAVE PURCHASED IT 2 DAYS BEFORE PNLY.
I HAVE SPENT RS. 54490 ON THIS LAPTOP AND THEY ARE SENDING ME THE FAULTY SYSTEMS ON REPLACEMENT.
I DON'T KNOW BUT ITS TOUCHPAD IS NOT PROPERLY CONNECTED TO THE PANEL OF THE LAPTOP BODY. ITS INTERNAL PARTS ARE VISIBLE. ITS LOOKS LIKE AN REPAIRED OR REFURBISHED LAPTOP.
I DON'T EXPECT THIS TYPE OF SERVICE FROM DELL,
PLEASE REFUND MY MONEY SO THAT I CAN BUY ANY OTHER MODEL.
I HAVE PURCHASED THIS LAPTOP FOR MY STUDIES . BUT THIS LAPTOP HAS WASTED MY TIME A LOT.
IT'S MY REQUEST TO PLEASE REFUND MY MONEY . I'M NOT SATISFIED WITH THIS MODEL. I WILL BUY ANOTHER DELL LAPTOP BUT WITH DIFFERENT MODEL AND A FRESHED ONE.
PLEASE PLEASE REFUND.
I have imformed all this to the support team also,
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