[Resolved] Dell India — reference quote# 29763397
AAshit_mody on Sep 17, 2019
This is ashit mody from dmd services pvt ltd from surat (Gujarat, india). Last week we changed the name of our company "dmd services pvt ltd" to "radha raman tex. Mkt.com.co. Op. Ser. Soc. Ltd".
Three years back we purchased a dell server under the company name "dmd service pvt ltd" for entire premises cctv recording. Now the server is out of warranty. Two months back we found hardware related some critical issue in server. So same time by mail we logged complain in dell. They quoted us some amount as visit charge and we paid them the same. They communicate us till we deposit amount. But then after we are not getting any proper answer from them. Now our entire premises is under risk.
We logged complain to below-listed email id from [protected]@dmddevelopers.com
1) huirong. [protected]@dell.com
2) satoko. [protected]@dell.com
3) jacob. [protected]@dell.com
4) shereen. [protected]@dellteam.com
Reference quote# 29763397
Reference po# s-08
Bank# name surat district co-op bank
Beneficiary account name# dell international services india pvt ltd
Complaint marked as Resolved Nov 7, 2019
Issue Solved Thank you "Consumer Forum"
[Sep 17, 2019] Dell India customer support has been notified about the posted complaint.
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