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[Resolved]  Dell India — reference quote# 29763397

This is ashit mody from dmd services pvt ltd from surat (Gujarat, india). Last week we changed the name of our company "dmd services pvt ltd" to "radha raman tex. Mkt.com.co. Op. Ser. Soc. Ltd".

Three years back we purchased a dell server under the company name "dmd service pvt ltd" for entire premises cctv recording. Now the server is out of warranty. Two months back we found hardware related some critical issue in server. So same time by mail we logged complain in dell. They quoted us some amount as visit charge and we paid them the same. They communicate us till we deposit amount. But then after we are not getting any proper answer from them. Now our entire premises is under risk.

We logged complain to below-listed email id from [protected]@dmddevelopers.com
1) huirong. [protected]@dell.com
2) satoko. [protected]@dell.com
3) jacob. [protected]@dell.com
4) shereen. [protected]@dellteam.com

Transaction details:
Reference quote# 29763397
Reference po# s-08
Bank# name surat district co-op bank
Utr# sdcbn[protected]
Date#[protected]
Amount# 2781
Beneficiary account name# dell international services india pvt ltd
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Complaint marked as Resolved Nov 7, 2019
Issue Solved Thank you "Consumer Forum"

Complaint Status


[Sep 17, 2019] Dell India customer support has been notified about the posted complaint.
Updated by Ashit_mody Sep 20, 2019 Still NO Reaction from Dell India Customer Support.
Updated by Ashit_mody Nov 07, 2019 Issue Solved...
Thank you "Consumer Forum".
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