[Resolved] Dell India — reference quote# 29763397 | |
A Ashit_mody on Sep 17, 2019 | |
This is ashit mody from dmd services pvt ltd from surat (Gujarat, india). Last week we changed the name of our company "dmd services pvt ltd" to "radha raman tex. Mkt.com.co. Op. Ser. Soc. Ltd". Three years back we purchased a dell server under the company name "dmd service pvt ltd" for entire premises cctv recording. Now the server is out of warranty. Two months back we found hardware related some critical issue in server. So same time by mail we logged complain in dell. They quoted us some amount as visit charge and we paid them the same. They communicate us till we deposit amount. But then after we are not getting any proper answer from them. Now our entire premises is under risk. We logged complain to below-listed email id from [protected]@dmddevelopers.com 1) huirong. [protected]@dell.com 2) satoko. [protected]@dell.com 3) jacob. [protected]@dell.com 4) shereen. [protected]@dellteam.com Transaction details: Reference quote# 29763397 Reference po# s-08 Bank# name surat district co-op bank Utr# sdcbn[protected] Date#[protected] Amount# 2781 Beneficiary account name# dell international services india pvt ltd
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Complaint marked as Resolved Nov 7, 2019 Issue Solved
Thank you "Consumer Forum" Complaint Status[Sep 17, 2019] Dell India customer support has been notified about the posted complaint. | |
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