Dell India — Selling of a already registered/used laptop by dell authorized outlet

Address:

Jaipur, Rajasthan, 302033

Recently I bought a laptop from a dell store in Jaipur and after 10 days from my purchase date I came to know that the laptop was already registered to some other user previously.

I came to know about this product already registered by the ABSOLUTE LO JACK theft registration card which i got free with this laptop. And when i tried to register that card with my mail address i got an error of already registered. After that i called the dealer that the error is coming while registring reg code he told me to come to office with the laptop. Than i called the ABSOLUTE LO JACK Global Support Team, they told me that the registration code is already registered to the same laptop's service tag which i have purchased. Than I cross checked with dell warranty status at your dell India website and i found that the warranty start date is different there.

After all this I found myself cheated from your dell store outlet. I even visited him (31 MARCH 2017 6:30 PM) and he didn't behaved properly. As soon as i told him that I am fishy and feeling that he cheated me, he was so loud with his tone as if I am wrong. He offered me with the new laptop too but I was not able to trust him again. It is his shop and don't know about his own selling stuffs.That made me more fishy. He totally denied and was so rude with his tone.

That type of fraud happened to me may happen to others too.

Please help me with this thing. I m attaching original bill and lo jack card.