Dell India — service/repair dell inspiron regarding
Vivijay R B on Dec 16, 2017
I have given my laptop for service @ 5 computers dell exclusive store shop number 314 (B/c), 80 feet road hrbr layout, bengaluru. It was given for service on 09/12/2017. Since from the day one no one has called me for assistance/ clarification now today (16/12/2017).
Also after 8 days when we went to the shop to ask about the laptop, they informed us to that they have changed the ic and need to pay 2900 inorder to get my laptop back. But when we checked whether the laptop was not functioning properly. Still the issue was existing.
But they are not ready to provide the laptop back and behaving rudely with us to go and do whatever we want.
Very bad customer service.
[Dec 16, 2017] Dell India customer support has been notified about the posted complaint.
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