Dell India — switched off system

 
2 Reviews
India
 Vinitha Sudhakar on Jun 25, 2019
Purchased dell system may 9th 2019
From then on i'm purchasing lots of issues i contacted dell person at ashok pillar, chennai, india (Purchase showroom) but no response as well called to your customer support team twice.

Call 1: they check for hardware software issue all cleared but after that only 1 hr i used.

But again today the issue strtd...

Call 2 : display grains issue as well system got switched off nearly twice in between the work time of 30 min... Later now the system is permanently off...

Tech support replied: no response but to escape transferred the call to nearly 5 -6 people and again asking for same questions...

Hope you reply and let me know the procedure for replacement or money back

Complaint Status


[Jun 25, 2019] Dell India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

When I get my laptop dell India inspiron 5368 out from bag...how to get it out...I pick it from side ..it damages its touch scrreeen..as when on the laptop from touch screen from that side working automatically...so much problem...so I have to off the touch screen from device manager with so much difficulty...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    1876
    Pending
    12
    Resolved
    54
    phone
    +91 80 2506 8026
    location
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    Dell India - switched off system