Dell India — Vostro no delivered after numerous complaints

We ordered a laptop on 18thMay2021and the expected delivery date was 11th June. We were constantly traking the order and observed the laptop had arrived in Bangalore on 11th June . However their logistics partner has been holding it for many days. We call the customer support of Dell as well as the logistics partner on a daily basis just to hear some standard answers. However neither Dell nor their partner has been responsible yet to deliver the product nor they care to call you back even once. We are totally frustrated and curse the moment we placed the order. My recommendation to all the aspiring buyers of Dell would be that pls do not waste your time money and energy on them. Pls look for some alternative options.