[Resolved]  Dell — NON RECEIPT OF THE DELL OFFER

Address:Kolkata, West Bengal

I HAD PURCHASED A DELL LAPTOP ON 10/10/2014 AND THE NO IS 4NC 9812. AS PER THE OFFER GIVEN TO ME I HAD MADE A PAYMENT OF RS 1499 ON 14 TH OCTOBER. I AM REALLY FRUSTRATED BECAUSE NEITHER HAVE I RECEIVED THE CONFIRMATION REGARDING THE PAYMENT AND NEITHER THE GIFT VOUCHER. I HAVE BEEN CONTACTING YOUR DIFFERENT PERSONALS THROUGH EMAILS AND OVER PHONE . I HAVE SENT EMAILS TO [protected]@celebratedellse.com, [protected]@gift.big.com, [protected]@dell.com.ON 21ST OCTOBER, 2ND NOVEMBER, 3RD NOVEMBER . NOT ONLY THAT I HAVE CONTACTED OVER PH . A NUMBER OF TIMES . LATTEST I HAVE SENT AN EMAIL ON 29TH NOVEMBER OF THE SCREEN SHOT OF THE PAYMENT MADE BY ME TO THE ABOVE MENETIONED EMAILS. STILL I HAVE NOT RECEIVED ANY ANSWER FROM YOUR SIDE. I FEEL I HAVE BEEN CHEATED AS EACH TIME I SPEAK TO THE DIFFERENT PERSONALS THEY ASSURE ME THAT THE MATTER WILL BE SORTED OUT AT THE EARLIEST. I WOULD REQUEST YOU TO LOOK INTO THE MATTTER AND SETTLE IT AT THE EARLIEST .
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Aug 14, 2020
Complaint marked as Resolved 
Dell India customer support has been notified about the posted complaint.
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