[Resolved]  Dell — Warranty Issue & Bad Service

Address:

Mohali, Punjab

Hi, I have reported my complaint (service request No | [protected]) couple of days back & dell has replaced my Batter & Motherboard. They provided me re-installing CD & guided me to reinstall the windows. Now when I am trying to install the windows the laptop doesn't boot from CD - Drive & even when I try to open the CD normally it shows empty. I guess their is some problem with my laptop or motherboard they have replaced is old model & I called Dell helpline & they refuse to help me due to some name issue & told me it doesn't cover in warranty Kindly help me out as my pc is affected by virus & I can't do my work. Thanks & Regards Damanjit Singh [protected]