Den Boomband — Cheating

FaizanKhan10

Address:

New Delhi, Delhi, 110002

Hi.. I have been using this network. and your representative Mr. Naveen was came to my house and Collect the Full Payment and he told me that sir your selected one so company will give you extra 5 days validity he also give me written in invoice copy and invoice no. 14176 Dt.[protected] but I am not receiving my 5 days extra validity yet. he cheated us (DEN BOOMBAND REPRESENTATIVE MR.NAVEEN CHEATED COSTUMER) when my 30 days completed then my internet shut down. I have already talked with your representatives Mrs. Nisha and she said i just register your complaint and our technical team will be available within next 24 hours according to policy . i guess i even have a right to file a case against you for telling wrong policy or not fulfilling... I want my extra 5 days validity Thanks & Regards Faizan Khan [protected]

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DEN Networks Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Faizan,

Thank you for sharing the details! Please be rest assured that our Customer Care team will contact you today and help resolve all your pending concerns.

For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to assist you..

Thank You,
DEN Boomband

kamdar

from Gurgaon, Haryana

Hi I have booked boomband on 25th October, 2015 & the connection on done on 26th october, 2015 with 20 mbps 50 gb and paid Rs. 4446/- by cheque. Since 28th of October, 2015 I have been complaining about slow speed but Till 16th of November 2015 my problem was not solved. many engineer & technician came but of no use.
On 19th November 2015 I called customer care on[protected] and asked for disconection. wide Ticket No. IM 5699531 dated 19.11.15 / 10.25 am
I would rate -5 (MINUS FIVE) for den boomband

I ALSO REQUEST TO ALL DELHI PEOPLE PLEASE PLEASE DO NOT SUBSCRIBE DEN BOOMBAND

krmshar

from Bengaluru, Karnataka

Worst service...all wrong commitment...daily outage issue are there. i have taken 10 mbps plan and getting 34 kbps speed.

Complaint No:

22 nov 2015: Ia582190
25 nov 2015: MS593941

03 dec 2015: Ia618393
13 dec 2015: Is646840

But still slow browsing issue is not rectified

umesh955

from Delhi, Delhi

I have made full payment to DEN Representative Ankit Arora([protected]) and he promised me to set up the connection in 2 days and till now my connection is not set up meanwhile I also try to call him but he did not pick up my call. When I asked the customer care to refund my money they told there is no policy of returning the money. Biggest Cheater DEN BROADBAND. Same on You !!!