[Resolved] Den Boomband — Internet not installed although they have taken advance rental | |||
Enough of your nonsense since 1st September 2015. I made advance rental payment during last week of August 2015 assuming to get a stable better internet service from DEN Broadband as recommended by couple of my office colleagues. But as most of reviews seem to be true, DEN broadband is nightmare. Cabling was not done properly and router was installed, but no internet connecting since very beginning. I complained and had word with many people from DEN broadband, but yet they have failed to resolve the internet issue. Moreover, I took leave from office for couple of days, but DEN broadband people never addressed my request on time. I have been getting calls for details on my modem; this is not the way this ISP should sustain. Those who recommended me DEN broadband must be lucky, I have been quite unfortunate. I will not recommend DEN broadband, and humble request to uninstall all cable/router from my place at your earliest. Please treat this as a review and in case no action is taken, I will have to put up another official complaint. Was this information helpful? | |||
Complaint marked as Resolved
DEN Networks customer support has been notified about the posted complaint. Verified Support Sep 07, 2015 DEN Networks Customer Care's response Dear Anirban, Thank you for writing to us! As per the update from our tech team your plan has been successfully activated. Hope this resolves your concern! Once again it is our privilege to have you on board and look forward to serving you again.. For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to assist you.. Thank You, DEN Boomband | |||
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236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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