Den Networks — cable is not working

Sir,
My cabel is not working from last 5 days. As i already recharged for the package. But after complaiting a lot of times no response from them.

Dream's cable networks (Local cable operator of den) is very slow in providing service. They don't listen to customer complain.
Please do the needfull.

Additional information-
My den card number[protected]
My address - 49/5/h/51 karl marx sarani kol-23