Den Networks — no cable connection

Address:396, SFS, Ashok Vihar Phase 4, New Delhi, Delhi, 110052

This is to bring to your kind notice that my client smt. Prabha devi reported me that your field staff visited at our residence rzh-195, gali no.7, raj nagar part ii, palam colony on 19.09.2018 for providing plastic covers over the meters.in spite of doing of this limited job, may be alloted by your department, they shifted the meters at the place which is easily approachable to the childs and hazardous to all family members also though sufficient space is there. My client have also complained to customer care in this regard and your field supervisor also visited at their residence on 21.09.2018. He instructed to the staff to shift them at appropriate place as suggested by house owner but afterwards they did not turn-up to do the needful work in the public interest.
Hoping an early and immediate action in this regard and you will also understand the urgency of work, therefore you are requested to depute some suitable staff to put the meters at suitable place and rectify the problem to avoid any unwanted incident on time, failing which your department will be sole responsible for such lapses. I have intimated to head of customer service on 27.09.2018 but nothing has been don so far, kindly avoid unnecessary litigation in this matter.
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Complaint comments 

Comments

Dear Team,
My DEN cable operator / Local operator is not attending my calls and not supportive enough to collect the set top box and pay me the refund of security deposit.
I have paid Rs. 2000 as security deposit and now have disconnected the cable for poor responses.

S/N FCBBPKMXW

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