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Den Networks — not attending to complaints/phone

I am a consumer of den cables since a very long time.After new changes in tariffs and selection of channels they are giving only 20 kannada channels apart from news channels and not attending our telephone calls/complaints in spite of charging Rs.250/- per month and are blaming their central providers.
The details are as under:
Name: A V Subba Rao Mysore 570023
Setup box no.24767D77C69E-white box without simcard
dealer:Palace city communications Mysore 570023
Ramesh-[protected]
Prabhu - [protected]
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