Den Networks — regarding poor cable services

MCU

from Gurgaon, Haryana

Address:

Udham Singh Nagar, Uttarakhand

Hello den team,

I am using den cable services from stn cable rudrapur. We have raise complaint over telephone number [protected] for cable network last eighteen days. We lot of time called to stn cable, and they are says to coming to next day. But his never next day come.

Really we are disappointed with their services. They are not take the seriously customers.

We are advice to you, please make some better policies for your customers. He trust your services.

Kindly look into it & take action and seriously it.

Regards

[protected]

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DEN Networks customer support has been notified about the posted complaint.

Nov 03, 2018

Updated by MCU Hello Den team,

I am using den cable services from STN cable Rudrapur. we have raise complaint over telephone number [protected] for cable network last Eighteen days. we lot of time called to STN cable, and they are says to coming to next day. but his never next day come.

Really we are disappointed with their services. They are not take the seriously customers.

we are advice to you, please make some better policies for your customers. he trust your services.

kindly look into it & take action and seriously it.

Regards

[protected]

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Comments

vikas Metropolic

from Noida, Uttar Pradesh

Hello Den team,

I am using den cable services from STN cable Rudrapur. we have raise complaint over telephone number for cable network run last three days. So many time inform on phone but no improvement

Really we are disappointed with their services. They are not take the seriously customers.

please take action and seriously it.

Ashish.G26

from Mumbai, Maharashtra

I wish I could have given them a negative rating ! Pathetic service I have ever had from any company is DEN ! It's just a fraud company & will close down very soon because of their service they give to their customers ! Local cable operator who's under DEN contract, all of sudden changed my package plan without any intimation ! I mean this is insane though I have paid for all the channels I have subscribed ! Then I made a call to that cable operator but he never answer's the call . then tried calling den support but DEN support team is useless ! They sound so confused when we ask them a query ! Anyways bottomline is
Guys, pls go for branded dth like Tata, dish, airtel etc, I'm going to switch soon as well ..
Please take serious action against this fraud den company