Den Networks — Setup box related

Address:Bulandshahr, Uttar Pradesh, 203131

Hi, im rahul from khurja, recently Im shifted bangalore to my home town khurja, bangalore also I'm using den setup box, when ever I'm shifting my native place, im already asked cable operater any problem if im use this setup box use my native place, operater says no prblm U can use, but if im use this box my home town, he is nt working, local operater also says that this box can not use that up, if im call to Den customer care, executive say that requirement to no letter, but previous no one can update this required to noc letter, here also Im call to bangalore operater, now also he told noc nt required, he also don't know noc letter, no one can help me customer care, .I'm totally disturb, because I'm purchase around den stepup box 1600 rs. .Pls help me I want to same setup box using my home town, , & I don't want to spend money...pls help help..my mob no-[protected]
Was this information helpful?
No (0)
Yes (0)
DEN Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rahul,

Thank you for writing to us! Please be rest assured that our Customer Care team will contact you today and assist further.

For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to help

Regards,
Team DEN
Hi I am Pijush from Kolkata. My HDMI output of the Box is not working for the last few months. Around 6 months back exactly this fault was rectified by our local cable operator and after few days again i was unable to use the HDMI Port. Several times i requested my cable operator but my problem was not solved. Now i am watching my TV through VGA port. In this situation i am requesting your help to repair my Box so that i can watch clear picture.

My mobile no is[protected], STB No 3001F40E, Card No : 65582239

With thanks

Pijush Karmakar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information