Den Networks — unfair charges of my cable pack

Address:

Moradabad, Uttar Pradesh, 244001

Hi,

This is to inform you that i had selected channels as per the new rules from my service provider on dennetwork i. E 48 free to air channel and 52 pay channel i called my cable operator
To collect money and activate the selected pack but he denied. He has activated another pack of rs 310 plus gst which is very costlier without my consent and now he has deliberately selcted costlier pack and that too without my permission. As he told that you have to choose 100 free to channel and after that you choose 52 pay channel and in this way my monthly charges will be much higher. As per trai rule there is only 25 complusury free to air and after that one can choose pay channel within 100 channel pack but my local cable operator is not providing the same. Kindly help me.
My vc / smart card number is[protected]
Regards
Arvind srivastava
Email id - arvind. [protected]@gmail.com