Dena Bank — Money not refunded back

Address:New Delhi, Delhi, 110085
Website:www.denabank.com

I made a payment at paytm of a product 3 times of rs.1485 each i.e. total of rs 4455 and all the 3 times the payment was rejected by bank. Its been 2 months now, neither the amount has been reflected back in my bank account nor in my paytm wallet. i contacted paytm, and they are saying that the money has been refunded from their end.
Please look into the matter and refund my money back.
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    Dena Bank Phone
    +91 79 2658 4729
    +91 22 2654 5577
    +91 22 2676 7136
    Dena Bank Address
    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
    View all Dena Bank contact information