Dena Bank — Shopping in diclaine tranjectio deduct amt:11989

Address:

Porbandar, Gujarat

Resp sir,
This is regarding our a/c[protected] where the amount was deducted from account against the declined transaction shown in merchant machine .
we have swapped our card having for shopping how ever during transaction done the machine showed the transaction declined where as no msg for fund deduction was received from bank.
we have also check the account at NEAREST DENA BANK BUT NOT REFUND
tranject dt:05/12/2016 and time:1:48pm locetion poojara telecom pvt.ltd PLS GIVE ME HELP