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Dena Bank

Dena Bank — Unauthorized Charges

Address:Pune, Maharashtra, 411033

First of all, its my bad fortune that I do have Salary account in Dena Bank because I always get worst experience with it, right from online transaction(User Unfriendly GUI and application), Customer Care never respond to your query and they are ALWAYS BUSY. Never get connected.
I dropped two mails across to its mail ID [protected]@denabank.co.in but yet to get response. There are two debit entries from my account o which I'm unaware of. Narration of the transactions were
1. ONE97 COMMUNICATIO/845808/[protected]:49:42/NFI
2. PRCR/[protected]/[protected]:16:27/NFI

So, what does it mean and why the amount has been deducted? No clue.
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Mar 16, 2017
Updated by Atish_Raje First of all, its my bad fortune that I do have Salary account in Dena Bank because I always get worst experience with it, right from online transaction(User Unfriendly GUI and application), Customer Care never respond to your query and they are ALWAYS BUSY. Never get connected.
I dropped two mails across to its mail ID [protected]@denabank.co.in but yet to get response. There are two debit entries from my account o which I'm unaware of. Narration of the transactions were
1. ONE97 COMMUNICATIO/845808/[protected]:49:42/NFI
2. PRCR/[protected]/[protected]:16:27/NFI

So, what does it mean and why the amount has been deducted? No clue.
So, request to Dena Bank personnel, at least to solve queries of their account holders.
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I have not been given reciept of my payement .. Its been 8 days since I submitted cheque... Yet I havnt got my recipet.. It was fees for college.. Now college is asking for reciept.. And I dnt have it.. Because of careless behavior of employees .
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    Dena Bank Phone
    +91 79 2658 4729
    +91 22 2654 5577
    +91 22 2676 7136
    Dena Bank Address
    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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