Dentalbaba — Payment for dental goods done in advance not yet received the goods .no response on customer care number no reply to mails

Address:	ghaziabad ,india
Website:	dentalbaba.com

I am Dr aashish todi from hyderabad, telangana.i have ordered dental materials online from dentalbabab.com on 14/10/2020 (order number #DB1685) for which i have paid rs 14, 770/- in advance using a credit card.
as on today 6/11/2020 (23days later)i have just received products worth rs 340/-(i paid 14, 770/-).
i have sent numerous emails on their support email which have not yet been answered([protected]@dentalbaba.com) and also made innumerable calls to their call centre number ([protected]) which they never pick up.
i came to know that they have cheated many doctors in the same way.
kindly do the needful .i
i am enclosing the order id photo and emails sent to them .
my email address is [protected]@yahoo.co.in
i want my hard earned money back from them(Rs[protected] = Rs 14330/- )