Dentalbaba — Payment for dental goods done in advance not yet received the goods .no response on customer care number no reply to mails

I am Dr aashish todi from hyderabad, telangana.i have ordered dental materials online from on 14/10/2020 (order number #DB1685) for which i have paid rs 14, 770/- in advance using a credit card.
as on today 6/11/2020 (23days later)i have just received products worth rs 340/-(i paid 14, 770/-).
i have sent numerous emails on their support email which have not yet been answered([protected] and also made innumerable calls to their call centre number ([protected]) which they never pick up.
i came to know that they have cheated many doctors in the same way.
kindly do the needful .i
i am enclosing the order id photo and emails sent to them .
my email address is [protected]
i want my hard earned money back from them(Rs[protected] = Rs 14330/- )
+3 photos
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Complaint comments 

Comments does not pick phone calls, seems fraud, they take orders, take money in advance, doesnt deliver products.
I have ordered on 8th november 2020, they took money in advance, rs.4390/-, and was not picking phone calls and replying to messages, about delivery of my shipment.
Seems fraud
pls do the needful.
Dentalbaba is a completely fraud online site.they cheated me for 8385rs.after they got my money, they wont pickup calls.we have to do something urgently against this fraudulent sites which snatches lots of money from innocent people
I have in same situation i ordered one prosuct from dentalbaba on oct 29 order id is DB1800 I didn’t get it yet today nov 29. They didn’t pick up my phone too i want my money back
Same happened to me.
Kindly help, wil I get my hard earned money
same thing happened to me. I had ordered air rotar cartridge and some materials before 1 month. Advance payment was done for the same but product has not yet been delivered.
I think we should take legal action regarding it.
They had cheated me too of Rs 2800, govt should do something to prevent online fraudsters, otherwise e commerce will become a nightmare.

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