Dentazz — complete lack of communication and blackmail situation.

 
1 Review
Kemps corner, Mumbi, India
 Derek Gault on Oct 25, 2019
Scottish person, i arrived in india over one year ago for full mouth restoration. Teeth had been removed one year before to facilitate this procedure. After 21 days spent here in mumbi i went away with 6 implants in the bottom and 4 implants in top. Now one year later back here and found one implant is not working in the top. Now i agreed £15, 000 uk pounds sterling for this work. And assured the top implants and highest spec as the first low price was 11, 000, second was 13, 000 and third price was 15, 000 for the highest specification implants and teeth when fitted. Now one implant replaced and have to come back to try and load the top one when the failed one is tested again. So agreed to go away for 3 months and come back and test the failed implant. Have never received a explanation why this implant failed. So first payment to this company on first visit was £10, 600 of the agreed £15, 000. Said no more until i come back and you complete this work as i only have a denture in the top covering the implants 3 top ones okay but one side one on left side re installed in the second visit. So first the bottom fitted on the good bottom six implants to test and made new denture for top. Now i said no more money until i come back when i went in for final fix on bottom they will not do final fix until i pay them another £2000, or 182, 000 inr. I repeated no i do not agree as i only have one lower fixed teeth and you have only completed half the work. They now say they will not do the bottom final fix completely until i pay this £2000 gdp. Now they already have more than two third of the money and i am not happy with this situation. Not sure how to resolve this issue but not happy as i think this is pure black mail by this company. Have a breakdown and they are so money grabbing as i have found there estimate to many people coming over from other countries bears no relationship to the quotes they give and i would say 90% to 95% of customers say the same when they get there quote. So in total they would receive £12.600 for the amount of work they have completed so far. Does not sit right with me this situation and they are adamant about not doing final fix for the bottom teeth after a days trial before i pay another £2000 gdp/182.000 inr. Client case number 26617
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    Dentazz - complete lack of communication and blackmail situation.

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    Company:Dentazz
    Kemps corner, Mumbi
    India

    Complaint categoryCategory: Dental Services
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