Deobazaar Internet Commerce — item removed from the order but charged for it anyways

Address:	Jalgaon, Maharashtra, 425003
Website:	www.deobazaar.com

I have already submitted complaint from your site but didn't get any response:
Ticket no : 311754
Order no. : [protected]

The following item was removed from my order, after completing the payment for all the items:

Hugo boss bottled deodorant spray
By hugo boss, for men
Size : 150 ml
Price: 1499

It took about 3 weeks to deliver the order, and the order was split into two parts:
Order [protected]
Order [protected]
But the above item was removed altogether from the order and no refund was given. Not even any notification about the removal.
This is a really bad customer experience.

Please refund me 1499 inr for the undelivered item.