Jack And Jones India — Misbehaviour of Employee
Amritsar, Punjab, India
I am Suresh Anand from Amritsar, Punjab. As you might be knowing you have a Jack and Jones outlet in Alpha One mall,GT Road Amritsar, Punjab. Today, I visited the same outlet for shopping. There was a counter showing that the T-shirts lying below are for 70% off. I just picked up a T-shirt worth Rupees 1095 cream color with a tag showing 70% and 30% off. I just went to the cash desk to purchase that t-shirt. I just asked the person at the billing desk named "ABHISHEK KANSAL" to tell me the actual price of the t-shirt. He was confused and was not replying me properly and just asked me to come back after half an hour so that he could update the pc. So as he said i was there after half an hour. Still the person was not able to reply me and was not able to tell me the price for the t-shirt. When I saw the tag again when i came back after half and hour some one had removed the tag showing 30% off. So i asked the person "ABHISHEK KANSAL" to give me the T-shirt At 70% discount.
The person in a very insulting manner said me that you removed the sticker showing 30% off.
I politely said him that i did not remove the sticker and asked him to check the CCTV footage. Then he insulted me in front of each and every customers saying that he don't want to sell the t-shirt.
The way he insulted me was very very embarrassing moment for me. As this was the first time in my life that a normal sales person insulted me for no reason. I am not going to sit quiet for this insult.
I ask you that how will you pay for my this insult?
My dad is a lawyer and he will not control himself if i tell him about this insult of mine and he might sue your sales person for misbehavior with me.
Being a customer i make sure that I am never ever going to visit any Jack and Jones outlet for shopping from now and I will never ever forget this Insult of mine by Mr. ABHISHEK KANSAL. I will also ask my friend s and my known to never purchase anything from Jack and Jones.
I have never seen such a manner-less sales person with so attitude any where at any brand. Mr. ABHISHEK KANSAL was not even sorry for his mis-behaviour.
I want you to take this small matter very seriously because your business depends on the customers and if Sales persons Like ABHISHEK KANSAL will be there then your business will definetly rise for sure.
Don't take this as a small issue as your customer has been insulted by some of your manner-less employee.
You can contact me on my cell [protected].
I am very upset.
Waiting for your reply,
An INSULTED CUSTOMER,
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